Questions & Answers

I can not login to my Presonus Account over Software

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asked Oct 23 in Studio One 5 by philippsteinphilippstein (160 points)
I can not login to my Presonus Account over Software. It works with another PC and with my Web Account. "Your username oder password are incorrect". But name and password are right and it's drivin' me mad.

3 Answers

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answered Oct 23 by aka_busker (22,070 points)
Hi.  Have you checked that your firewall is letting the application connect to the network?  You may need to set it as an exception.  Also, is your home network set to private?  
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answered Oct 25 by philippsteinphilippstein (160 points)
Hi! The problem is solved. On my PC was saved the wrong password in my password manager.
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answered Oct 25 by aka_busker (22,070 points)
Hi.  I am glad you have found the solution and rectified your issues.  
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