Question

Hi,

in April,30,2020 i purchased an upgrade from SO Artist v3 to v4 ($35), then I get the upgrade to Artist v5 for free, however im considering to purchase the upgrade to SO Professional v5, and i would like to know if i can have a refund of the $35 I paid?

thanks,

Jaime

Answer 1

Any answer by users will be speculative.  As such the accuracy may be limited.  However, I believe you will need to pay the standard upgrade fee that any artist licence owner would have to pay.  Added to that the fact you were given a free update from v4 to v5 (due to purchase/release grace period), you will only be able to upgrade the v5 Artist to V5 Professional.  

Answer 2

By the way, having just looked in the shop, there is a massive discount on the Pro upgrade because of Black Friday/Cyber Monday deals

Answer 3

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