I have a serious and urgent problem now, I bought Studio 4 pro before, and updated to 5 professional on October, and resistered immediately on my.presonus.com then.
but a few days ago I tried to install and tried to resister to another PC, then I found that I could't use the key anymore, and checked on the presonus website - that my all Studio one's keys were disappeared!
I lost all the Studio one 5 professional key, and even I can't use anymore 4 pro either despite the 4 pro key is remained 0/5.
So, what's the matter?
I'm so angry for it, and I can't my urgent project now.
But I can't even e-mail to Presonus that they might have no support team about this, so what can I do for that?
Please help me about it.
Also I'm attaching the screen capture of my.presonus.com
