Question

Since the firmware update to version 2.4.0.17466 the tape input is only mono although a stereo signal is present. With Bluetooth and Line. After downgrading to 16845 it is stereo again. Seems like a bug in the version.

Greetings Carsten

Answer 1

Hi Carsten,

I have the same problem with my new 32SC. But after purchasing the console I immediately did the update to 17466. So I don't know if it was working before that version. In fact, all of the right (R) channels from the tape in and the aux1/2 are not working. Is that the same with your console?

Benny

Answer 2

Hello Benny, that's exactly my problem too. I have downgraded to the latest firmware and it is fine again. I'm currently not that enthusiastic about the Studiolive mixers. There are so many bugs. Currently, DAW does not work at all with Pro tools. Let's see when that will be fixed. Greetings Carsten.

Answer 3

Hi Carsten,

I got the confirmation from Presonus that this is a bug. They say the 44.1KHz mode is the problem. I also did the downgrade and it's working now.

For those who have no older firmware image, here's a link how to downgrade the console:

https://support.presonus.com/hc/en-us/articles/115002810486-StudioLive-Series-III-Console-Reverting-to-the-Factory-Firmware-Image