Questions & Answers

studio one 3 artist is crashing on startup in windows 7 home premium

0 votes
asked Mar 8, 2016 in Studio One 3 by josephrose (140 points)
getting "studio one has stopped working...a problem has caused the program to stop working correctly. windows will close the program". I tried everything in support forums including...

uninstalling including start files-appdata, presonus and stuidio one

making sure platform windows 6.1 kb2670838 was installed and windows updated

rt click run as admin

control panel repair studio one

reinstall and authorize

this is an asus a52f running win 7 home premium 64bit svc pk 1    i3 cpu   4g ram

i left support ticket 304304 with no response...

It runs fine on my desktop any all suggestions on what to try before complete windows reload?

1 Answer

0 votes
answered May 19, 2017 by PreSonuSupt4 (220,910 points)
We will look at the support ticket referenced in your post to see if this has been successfully resolved.