Yes, I have the most current update installed, I have no idea what I've done wrong.

When you posted "Ask A Question" at the top of the landing page for asking questions in red is a request for specs, interface, DAW and version, etc. It would be helpful if you could include these. Otherwise we are at a loss on how to help. I see its is an Audiobox and another question (Studio One won't recognize my Audiobox) is referenced, but more info is needed, please.