Questions & Answers

I have done it but now i have no presets

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asked Jul 3, 2017 in Studio One 3 by charliegale (170 points)
edited Jul 3, 2017 by charliegale
So i did the rename one, but now i seem to have no presets

Edit:Never mind done

1 Answer

0 votes
answered Jul 7, 2017 by Jamesrhone1 (200,330 points)
 
Best answer
Sorry to hear about the recent issues you have been experiencing.

You will need to completely reset your Studio One settings to get back to a point where this can be resolved.

1.  Quit Studio One if open.

2.  Click Start and type %appdata% [Enter] to open the Roaming folder.

3.  Open PreSonus/Studio One 3

4.  Copy the contents of the folder to a folder on your desktop for use as a backup.

5.  Delete all files and folders except for the user.license file

6.  Go to Control Panel > Programs and Uninstall Studio One

7.  Log in to My.Presonus.com and download a fresh copy of Studio One and install.

*If you are missing any Sound Sets after doing this, simply go to Documents>Studio One>Sound Sets and double-click one of the files.

Please submit a support ticket in case you are still having issues. We may need to dig deeper into this and get logs, screenshots etc.

Thank you for your patience,
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