Questions & Answers

Unable to install hardware drivers in Studio

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asked Mar 29, 2021 in PreAmps, Signal Processors and Monitoring Hardware by natemoody (120 points)
I purchased a Presonus 68 Hardware Interface in June of last year, but am being stopped from downloading the "Universal Control" needed to connect it to StudioOne. When I click the option to download it, the actual site does not load, instead asking if there is a typo in the URL. I know it is not filter blocked, and Diagnostics says the issue is that "The DNS server isn't responding."

If this issue is one I can resolve, how would I do so?

1 Answer

0 votes
answered Mar 29, 2021 by wesleypeterson (20,940 points)
I'm not sure what site won't load. It downloads directly from your my.presonus account > products > hardware > audio interfaces > your product > view more details. And it downloads from there. I just did it for my iTwo and I had no issues whatsoever. If you're still having problems I would recommend, turning off adblocking or switching to a different web browser to see if that helps.
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