Question

I purchased a Presonus 68 Hardware Interface in June of last year, but am being stopped from downloading the "Universal Control" needed to connect it to StudioOne. When I click the option to download it, the actual site does not load, instead asking if there is a typo in the URL. I know it is not filter blocked, and Diagnostics says the issue is that "The DNS server isn't responding."

If this issue is one I can resolve, how would I do so?

Answer 1

I'm not sure what site won't load. It downloads directly from your my.presonus account > products > hardware > audio interfaces > your product > view more details. And it downloads from there. I just did it for my iTwo and I had no issues whatsoever. If you're still having problems I would recommend, turning off adblocking or switching to a different web browser to see if that helps.