Questions & Answers

StudioLive 64S I have not been able to have my SD card recognized by the mixer

+2 votes
330 views
asked May 4, 2021 in StudioLive Series III by sandypaternotte (190 points)
  • My 64S mixer is brand new. 
  • The SD Card is formatted, 
  • The mixer detects it but cannot determine its size or label 
  • Pressing speed test does nothing. 
  • Updating the firmware had to be done via network cable as the SD card would not work there either.

1 Answer

0 votes
answered May 27, 2021 by mackjohnson1 (77,160 points)
selected May 25, 2022 by mackjohnson1
 
Best answer

The SD cards have to meet specific criteria; 32gb or smaller, certain minimum speed, etc.

Create a ticket, the tech support team should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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