Questions & Answers

"Clicking Sounds" (over distorted) when playing the XT Presence?

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asked Jun 5, 2021 in Studio One 5 by symotecsymotec (120 points)
Help needed!!!

Hallo,
im sort of new to this Presonus S1.5 Artist DAW, but i did use Steinberg's Cubase SX3 for a few years with out the following  problem:
 
I am also using an Audiobox usb96 (Anaversary) & a usb Nektar Impakt LX49+ keyboard, but i am getting (even after all updates) some "Clicking Sounds" (over distorted) when playing the XT Presence intern sounds, especially when playing full Chords, and i have no latancy (256) problems.

I also get these "Clicking Sounds" (over distorted) with some music (mp3) when played in Windows Media Player?

I only use (installed) two VST's (EZ Drummer2 / u-he Prodolski ) without any problems.

My PC-System:
HP Pavillion, Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz,
12,0 GB RAM, 1TB SSD, 64-Bit-Betriebssystem, x64-basierter Prozessor
Windows 10 Home
Presonus S1.5 Artist DAW
Audiobox usb96 "Anaversary"
usb Nektar Impakt LX49+ Masterkeyboard
Universal Control
EZ Drummer2 / u-he Prodolski Vst's
OBS-Studio
Swissonic Webcam2 HD AF
Skype
Google-Chrome
4k Video Downloader
Format Factory-Converter
Cyberlink Power2Go-13
Audacity
BOSS Tone Studio for GT-1
SnapCrab.
Yamaha MS101-2 Monitors
********* MS16 Monitors
********* C-1 Microphone
Presonus HD7 Headphones.

VIDEO:

So i did all the setting stated in this Video (Appart from Installing Ccleaner) and i have done all updates for my Win-10 System and Presonus S1.5 Artist including the usb Audiobox96...But, appart from my pc-system now starts up a little faster and lesser CPU is used too, I'm still getting the same "Clicking Sounds" when playing my Midi keys?

...Any thoughts about using/installing Ccleaner? As with the above Video i didnt and have read it's not so good?
I am using Free: Avast Antivirus & Free: IObit Systemcare, Malware Fighter, Uninstaller, Defrag.

Found this out that when i lower the Master/Track Volume (020.) on my Impact LX49+ keyboard,
this then lowers the Global Volume (-6.0db) on the XT Presence.
So now i can play full chords with minimal Clicks or distortion sounds so long as i dont go above this setting!
To get this corrected would i need to change the Global-Master Gain Automation?
Would this then be (set) for all XT Presence sounds?

Is this also called/related to: Gain staging (before & After recording) with direct playback?

I have surched Youtube (internet) & also asked in two FB-Forums, but to no avail!

Any help would be Greatly appreciated.

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