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How do I get more volume from my PreSonus USB96?

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asked Jun 8 in Studio Series USB Interfaces by robertneighoff (120 points)
purchased October 2020, I use my USB 96 with Studio One 5. I use a Sennheiser 835 mic with xlr cable. Of the 40 volume increments/notches, I have to have it on 37 or 38 to get a useable volume. Problem not on Studio One. Both input channels have same problem. Also same problem with headphones. All the way up is necessary for multitrack recording. Its like it wasn't calibrated properly at the factory. Did I get a lemon?

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