PreSonus.com
Nimbit
Shop
Toggle navigation
Questions
Hot!
Unanswered
Tags
Categories
Users
Questions & Answers
Why can't I get through to Tech support over the phone ?
+2
votes
2,335
views
asked
Mar 31, 2016
in
Classic Mixers
by
avanachte
(
230
points)
Been trying to contact tech support for two days. Whats up?
1 Answer
0
votes
answered
Apr 1, 2016
by
mattcaprio
(
147,580
points)
Best answer
PreSonus phone support is a premium that is offered free. Therefore, not all who call will be able to speak with an agent.
If you have trouble reaching technical support by phone please submit an online support ticket:
http://support.presonus.com/entries/59068360-How-do-I-create-a-new-Tech-Support-request-by-email-
Categories
All categories
Studio One+
(435)
Studio One+ Feature Requests
(199)
Completed Feature Requests
(298)
Studio One
(12,353)
Studio One Feature Requests
(6,135)
PreSonus Hub / Plugins
(187)
Notion
(1,197)
Notion Feature Requests
(710)
Nimbit
(19)
StudioLive Series
(4,038)
StudioLive Series III
(1,751)
Ai Mixers
(1,064)
StudioLive CS18Ai
(105)
Classic Mixers
(535)
AR Hybrid USB Mixers
(308)
UC Surface / Qmix
(144)
Capture for StudioLive
(100)
StudioLive Series Feature Requests
(973)
EarMix 16M
(38)
Networked Stage Box
(87)
SW5E - AVB Switch
(25)
AVB-D16
(14)
Live Sound Reinforcement
(114)
Thunderbolt - Quantum
(580)
USB Audio Series
(2,766)
Recording Interface Series Feature Requests
(260)
Legacy Interfaces
(437)
Atom Pad Controllers
(249)
FaderPort Series
(649)
Controller Series Feature Requests
(196)
Studio Monitors
(567)
PreAmps, Signal Processors and Monitoring Hardware
(371)
Digital Recording
(173)
MyPreSonus Questions
(425)
Related questions
I have left a Voice Mail with Tech Support but no one is returning my phone call
Why Can't I submit Tech Support Ticket For Notion6?
Please offer customer support over the phone
When I connect my phone over Bluetooth I only get one side of the signal played back on both outputs.......
Cant Create a tech support ticket it just sends me to my home page please help
Entered my rego code on my android phone by mistake and now can’t use it on my iPad. Can I get a new code please?
Can't get my phone connected to my soundboard
Why can't I get AR12 USB return via channels 1-2 through Capture?
Maybe the reply I got from tech support will help you as well. It fixed my issue
How do I create a new Tech Support request by email?
Most popular tags
feature request
studio one
workflow enhancement
studio one 4
studio one 3
studio one 5
midi
problem
windows 10
workflow
universal control
recording
editing
studiolive
audio
studio one 3 professional
studiolive series iii
audiobox usb
studio one 5 pro
vst plugins
notion 6
notion
plugins
automation
plug-ins
...