Question

I use my StudioLive Classic 16.0.2 for live use only.

My mixer was behaving perfectly, then after a power cycle, none of the audio inputs will work, no input metering, no sound, no headphone monitoring, nothing, the desk appears to be working fine, just no audio from any channel.

I fixed this the once by performing a factory reset by holding down a button or buttons (details found online but I can't find them again) whilst turning the power on which whilst resetting all the parameters made the desk return to normal operation.

Am I missing something obvious, and can anyone indicate which button(s) you hold to perform the factory reset.

Could it be something to do with the firewire interface (which I do not have connected)?

Thanks

Answer 1

The 16.0.2 Classic needs to be connected to a computer to be factory reset. Make a support request, they should be able to give you some more info.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-