I bought a new SSD, uploaded Windows 7 pro 64, did all possible updates. I downloaded Studio One 4 Artist, installed and started product activation. I will add that I am upgrading from Artist to Pro. I entered the serial numbers, clicked on the Activate button and a prompt popped up: "Failed to connect to the server. Please check your internet connection and try again."
I tried probably all combinations, tried activating Artist first, then Pro alone, generated files for offline activation and nothing. I even checked the "host" file... I felt like some kind of software pirate :/ The Firewall thing is out because I don't use any, even the one from W7.
There is another combination that I haven't fully tried. I'll explain why not fully in a moment.
I left the previous installation on the old drive, just in case. On the Presonus page next to the product I noticed that in the Manage Activations tab the name of my previous computer is assigned. And here's a clarification, I changed the name in the fresh installation to the one in MA, which also did nothing.
I'll add that installing Studio One from the old disk works fine.
How do you think, the reason for this error can be an entry in MA?
If I remove it from MA will activation go forward? Any of you colleagues had such a problem?
I tried it and removed the MA entry, unfortunately but now I can't log into Studio One on the old system either. What is the issue here? :(
I still can't log in, even on an old system and an old drive. :( Not to mention activating Studio One 4 Pro on the new drive.
Is this server hosted by the Russians? :D
Please help, regards Nerg.