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Headphone stereo(left & right) not working when connected through Studio 24c audio interface

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asked Apr 3, 2022 in Studio Series USB Interfaces by mayankbatham (150 points)
When I plug my headphones directly into my laptop (3.5mm jack) I can hear the audio in stereo.

When I plug my headphones through Studio 24c Audio Interface (6.35mm jack) I can only hear audio in mono.

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