Questions & Answers

INPUT 1 and 2 not working on Quantum 2626, all other inputs work fine. Please Help :-)

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asked Jun 13, 2023 in Thunderbolt - Quantum by jonathankunz (120 points)
I see another user posted a similar question but it was not answered.

On my Quantum 2626 inputs 1 and 2 do not work. No signal is passed. All other ports work fine. Any idea what is going on? I have barely even used this interface. :(

1 Answer

0 votes
answered Jun 14, 2023 by havogel72 (190 points)
Do you have anything connected to the Preamp Out and Line Return on the back? If so, try removing those connectors and see if it helps.

https://support.presonus.com/hc/en-us/articles/4405068334093-Quantum-2626-Insert-External-Effects-Processors-using-Line-Returns
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