Questions & Answers

Eris 3.5 not powering up

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asked Nov 3, 2023 in Sceptre, Eris, R-Series by MikeRosa9672 (120 points)
I have owned my Eris 3.5s for over 2 years without any issues. Today I turned my Surge Protected power strip off at the wall, which includes many varying electronics, and turned it back on a few hours later and all my electronics turned back on as usual, other than my Eris 3.5s.

The blue LED indicator is off, and the monitors have no power and produce no sound, nor buzzing/noise. This is my first ever issue with my Eris 3.5s and I'd love an easy fix to solve all of this.

I have already tried using a different power cable, plugging into a different power strip, plugging directly into the mains, and plugging into the mains in a different room.

I use them in my work as a sound designer, so I am unable to work.

Any suggestions are appreciated.

1 Answer

0 votes
answered Jan 12 by PeterHagstedtPalagyi (140 points)
Hello,

sounds exactly what I am experiencing right now.

Hope to hear someone looking into this.
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