Questions & Answers

Are my Eris 3.5s broken?

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asked Aug 2 in Sceptre, Eris, R-Series by ReginaldStraytian (120 points)
I have a Windows machine connected to an NI Komplete Audio 2. The NI box is connected to a set of Eris 3.5 monitors. It all worked fine for about thirty minutes playing some quiet audio, then the speakers tossed out a very loud burst of static and are no longer producing sound. The power light is on.

Audio is definitely flowing to the NI Komplete: I can connect a pair of headphones and hear sound; I can plug the outputs from the NI into different speakers and hear sound.

The monitors are definitely not producing audio: A pair of headphones plugged into the Eris headphone jack is silent. I don't think I have anything to test as an aux in, at least not laying around. Cranking the volume all the way does nothing.

I'm not sure what other troubleshooting is left. Did I get a lemon? These monitors are brand new as of yesterday.

1 Answer

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answered Aug 3 by DavidMaurand (500 points)
You have a power light, so it might be the fuse which is is behind the back panel, some disassembly required. Watch 4uymOyxaVvE on YouTube.
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