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Eris E3.5 passive speaker wont work

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asked Dec 25, 2021 in Sceptre, Eris, R-Series by jakedonaldson1 (120 points)
So just got these speakers today. Hooked them all up and just cant get the passive speaker to work. I've checked about 10 times that the black and red wires are in the correct spots, and that they are in properly, I can confirm that they are. I also swapped the ends, none of this worked. Checked the red and black cable for damage, looks totally fine. Also plugged a headset into the speakers and I can hear through the left and the right ear so there's that for what its worth. But yeah basically tried everything I could think and just cannot get the right speaker to work so any help would be appreicated.

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