Questions & Answers

not recording

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asked Jan 28 in Studio One 6 by rickbreckwoldt (370 points)
Recently downloaded Studio One (4) from an old iMac to a new, faster Windows 10 computer.  The Presonus AudioBox iTwo is my interface.  There's no recording.  I can pull old material from Dropbox and it plays just fine, but when I go to record, nothing.  An odd thing is that I'm not getting a choice for audio devices, just Windows device, although I have put presonus as the default.  But again, it's not the playback that's the issue, it's the fact that there's no recording whatsoever, and I'm at a loss.  Thank you for your time.

1 Answer

0 votes
answered Jan 28 by Jessica Walker (300 points)
Looks like you're having a problem setting up the audio interface in Studio One on your new Windows 10 computer. Let's try to solve this problem. Here are a few steps that may help:
Check the audio interface settings in Studio One:
Launch Studio One.
Go to "Options."
Select "Audio" on the left side of the window.
Make sure your Presonus AudioBox iTwo is selected under "Audio Device".
Check the drivers for your audio interface:
Make sure you have the latest drivers for your Presonus AudioBox iTwo installed on your computer. You can download them from the official Presonus website.
Select the default audio interface in Windows:
Go to Windows 10 audio settings.
Right click on the speaker icon in the system tray and select "Sound Settings" or "Sound Devices".
Make sure the Presonus AudioBox iTwo is selected as the default audio device for playback and recording.
Check the physical connection:
Make sure your Presonus AudioBox iTwo is properly connected to your computer and that all cables are in working order.
Restart Studio One:
Try restarting Studio One after making changes to the settings.
If the problem persists after following these steps, it may also be worth contacting Presonus Support for further assistance.
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