Questions & Answers

Audio dropouts when using my bluetooth mouse and ceres 4.5 bluetooth

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asked Aug 9, 2016 in Ceres BT by haikinealexandre (150 points)

Hi !

I use my Ceres 4.5 with the incorporated bluetooth of my ASUS N56VZ laptop (win 10x64) , Everything's fine until I move my Mouse logitech MX anywhere 2 also in bluetooth (and also with no dongle ,with the blutooth connection of the laptop)...It causes drop outs in the audio of the ceres everytime , making them unusable with bluetooth connection 

The only workaraound I found was to use only my touchpad instead of my mouse...But that's not what I wanna do ! wink

Is there any solution ?

Thanks in advance

Alex

1 Answer

0 votes
answered Aug 22, 2016 by AlexTinsley (772,990 points)
selected May 22, 2017 by AlexTinsley
 
Best answer
The Ceres is a wireless device and it is susceptible to radio interference as defined in the FCC guidelines for wireless devices. In your case the other bluetooth radio is interfering with the Ceres, for this the Ceres has a multitude of analog audio connectivity options which can be used instead.

The solution is to use an audio cable to go from the 3.5mm output of your computer to the 3.5mm Aux Input on the front, RCA or 1/4" inputs on the back on the speaker.

Or use a wired mouse and continue to use your Ceres monitors with bluetooth.
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