Questions & Answers

Why does the program freeze if it is left alone for a few minutes?

+1 vote
146 views
asked Aug 27, 2016 in Studio One 2 by dannyskahn (200 points)
If I get up and walk away for even a couple of minutes, when I come back I have to close the program and reopen it because it freezes up and won't work.

1 Answer

0 votes
answered Apr 17, 2017 by PreSonuSupt4 (220,900 points)
 
Best answer
There's not enough information (OS, etc) for any detailed answer so generally speaking...

-  Try turning off any screen savers or power saving features which may be in some way playing into it.

-  Turn off any power saving settings which may be putting USB ports to sleep if this may apply to your setup.

-  Look over the general optimization settings in the Presonus Knowledge Base http://support.presonus.com/hc/en-us for Studio One 2 and whatever OS you are using to see if some of the suggestions there may help resolve the problem.

As a last resort, make a support ticket to see if one of the support representatives can help to resolve it.   If so, please provide relevant information such as which version of Studio One 2 (2.6.5 or something earlier), operating system and version, etc.
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