Questions & Answers

I can't fill out a ticket request

0 votes
87 views
asked Dec 5, 2016 in Studio One 1 by wolfcat (200 points)
It wouldn't let me active my new Mac it keep saying activation fail an when I try to fill out a ticket request it keep saying I don't have any authorization for that page so what do I do now and I was signed in when I try to submit the ticket can you please help
related to an answer for: can't activate my account

1 Answer

0 votes
answered Dec 5, 2016 by ghasenbeck (354,050 points)
 
Best answer
Wolfcat,

Your account is activated and you were able to log into it today.

Here is an article on how to submit a support ticket:

http://support.presonus.com/hc/en-us/articles/210050813-How-do-I-create-a-new-Tech-Support-request-by-email-
...