Ok, then check the subgroups with a different signal. Plug a microphone into channel 1 (or play some music into it), route channel 1 solely to subgroup 1 and subgroup 1 to Mains. This gives you three faders to control volume and you can hear, if there is a defect in the subgroup's faders. Repeat the test for subgroups 2 to 4. Try different combinations and also linked subgroups. Pans of channels and (single) subgroups need to be in center position.
Route Channel 1 to Subgroup 1 | route Subgroup 1 to Mains
Channel 2 -> Subgroup 2 -> Mains
Channel 3 -> Subgroup 3 -> Mains
Channel 4 -> Subgroup 4 -> Mains