Question

Hi Folks,

Since updating the OS on my iPad to OS10.2.1 and installing UC Surface 2, my ipad can't see the RM32AI over wireless. Neither can the RM32AI see the ipad, seen from the control panel of UC Surface 2 on the macbook pro connected to it via firewire.

The StudioLive network doesn't show up on the ipad either, so i can't try to log on to it. This is either since upgrading the iOS or the UC Surface s/w.

Any ideas ?

Neil xx.

Answer 1

Try resetting your Network Settings on the iPad.

https://support.apple.com/en-us/HT204051

If that doesn't work, please submit a Support Ticket to Technical Support for further help.