Questions & Answers

my click and drag feature stopped working. please help

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asked Apr 5, 2017 in Studio One 3 by patrickmacnabb (200 points)
not able to drag midi notes, tracks, loops or any other files. click and drag works on everything else in my mac except for when im making music. this is driving me insane!!! please help.

1 Answer

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answered Apr 6, 2017 by Jamesrhone1 (200,340 points)
 
Best answer
Please reset your Studio One Settings:

Try removing your settings from the program in the event that something is corrupt.

1. Go to Help>Open Settings folder.

2. Copy the contents of the folder over to a folder on your desktop.

3. Close S1 and delete the contents of the settings folder with the exception of the user.license file.

4. Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5. Test to see if the problem is resolved. If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

If this does not resolve the issue, please submit a support ticket.
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