Questions & Answers

HELP one of the inputs on my usb audiobox 96 just stopped working

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asked Aug 24, 2018 in AudioBox USB by zackarysmith1 (150 points)
So I have had my trusty Audiobox 96 for a while now and I love it.

just recently like a few days ago i realized that input one wouldn't work with a guitar or XLR cable. Input 2 works with XLR and a guitar though. the only thing I know is that I left a guitar cable in it over night and I may have bumped it. it still gets signal though as when something is plugged in it makes the pop noise as it normally would followed by nothing. I would love if some one could give me some insight. I'm running windows 10,  studio one 3 artist

1 Answer

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answered Sep 10, 2018 by butchrichard (131,360 points)
Best answer

Please refer to this article to ensure that your basic setup and settings are covered.

Why won't my AudioBox record or play back audio?​

If you still have trouble, contact PreSonus Support for further assistance.