Question

Every now and then Studio One will randomly respond as if i just downloaded it for the first time. When i start it, it makes me accept the permissions again, and then i have to reinstall all of my instruments, sounds sets, etc. In order for them to work, although it says they're still installed and there. This has been happening for a while, back when i used Studio One 2, and now with Studio One 3, it's a bit tedious. I have the Artist OEM versions, any help would be appreciated, thank you! ( My OS is Windows 8.1)

Answer 1

Try deleting both of the two user.license files below and activating it again fresh to see if the issue goes away.

Windows

C:\Your User Name\AppData\Roaming\Presonus\Studio One 3\user.licence

C:\Program Data\Presonus\Studio One 3\user.license

OS X

/Users/~your user name~/Library/Application Support/PreSonus Software/Studio One 3/user.license

/Users/Shared/Library/Application Support/PreSonus Software/Studio One 3/user.license