Question

tracks will arm but not record.won't play at all. if i use the listen tool, all the tracks mute as soon as thge mouse button is pressed.  windows 10 . dell all in one computer. interface is the scarlett 18i20. studio one artist 3

Answer 1

We have recently become aware of both the AVAST and AVG anti-virus applications breaking the Focusrite ASIO drivers.  If you use either of those anti-virus applications, uninstalling them should fix the issue.