Questions & Answers

Changing sample rate on RM32 AI kills all audio input

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asked May 9, 2017 in Ai Mixers by pwashburn (340 points)
Found out my issue with backups might have been a result of changing the sample rate on the RM32 AI from 48Khz to 44.1Khz.  Had a scene setup and playing at 48Khz.  Changed to 44.1Khz and the audio all stopped.  Reloading a scene or even reloading the zero board scene didn't result in any audio going through the RM32 until I changed the sample rate back to 48Khz.  I can understand that there might be something related to sample rates in the saved scenes, but I'm not sure why.  But it would seem that reloading the zero board scene would reset everything and would be independent of the sample rate selected.   This caused me a major headache last night when I couldn't use the RM32 at a gig and had to quickly change over to a house board.  What's the deal on changing sample rates.  Would think it wouldn't cause major issues for the RM32 even if it required a restart of the RM32 at the new sample rate.  But that didn't work either.

Latest firmware .9244   Latest Universal Control  2.0.2.42749   MacBook Pro running Sierra

1 Answer

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answered May 16, 2017 by Michael Martin (81,200 points)
 
Best answer
Changing sample rate's under normal setup conditions should not have this effect. More information is needed about your setup.

Please submit a support ticket to Tech Support for better assistance with that issue.
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