Question

My Firestudio won't sync to my new computer. I successfully downloaded a new version of Universal Control. I re-started several times and still no blue light. I'm connecting via a firewire400 to 800 cable to an external HD. The HD is connected to my computer via a 1394 style usb connector. Please let me know if you have any solutions. Thank you!!!

Nic

Apple MacBook Pro (late 2013),  Mac OS Sierra 10.12.4, Logic ProX, Firestudio Project / Universal Control 1.6.5

Answer 1

This article will illustrate some things for USB C.

http://support.presonus.com/hc/en-us/articles/210050673-The-New-Macbook-w-USB-C-What-You-Should-Know

You basically need to use an Apple USB C to Thunderbolt adapter "AND" also an Apple Thunderbolt to firewire adapter.

Connect your FireStudio directly, not in chain, to test.

If you still have trouble, contact PreSonus Support for further assistance.