Questions & Answers

Universal Control issue w/2015 MacBook pro running sierra 10.12.3. I have a studio live 32.4ai v9194

0 votes
asked Feb 10, 2017 in Ai Mixers by nicklos7 (120 points)
I recently upgraded my computer to a Mid-2015 MacBook pro that is running OS X 10.12.3. Since I upgraded universal control has never worked as in, my studio live 32ai console never shows up as a device to connect to. My firmware on my studio live console is up to date with the latest firmware, I am on the same wifi network, and I have downloaded the correct version of UC, version I also have a mac mini that is running El Capitan and universal control works fine on that computer, but for some reason it isn't working on my new MacBook pro. Anyone have any experience with this and a fix? I have submitted a ticket to persons and have yet to hear back from them. Thanks!

2 Answers

0 votes
answered Feb 10, 2017 by dedelectric (270 points)
I am having the exact same issue. was working fine before my mac updated to 10.12.3

I submitted a trouble ticket yesterday. when they get back to me ill be sure to share what info they give.
0 votes
answered Oct 28, 2017 by rkrehbiel (140 points)
edited Oct 28, 2017 by rkrehbiel
I'm having the same problem. Any word? I'm running MacBook with 10.12.6 connected via firewire. The computer can see the mixer and connect to it, but the mixer doesn't seem to see the MacBook and allow me to set permissions. The board is a studio live 32.4.2 and I'm using the latest version of UC.