Questions & Answers

Soundcloud client not working in Studio One 3 Pro ?

+2 votes
779 views
asked Jun 23, 2017 in Studio One 3 by johnhartley (170 points)
I attempted to upload some tracks to Soundcloud tonight. I started by using the Project Digital Release feature and selecting to publish to Soundcloud. The tracks are exported fine. The SC client comes up with a good track list and connects fine to Soundcloud. I click connect on the browser page that asks to confirm to allow Studio One to access my Soundcloud account. The client appears to connect to SC fine and then... nothing else happens. The Upload button never becomes active. So basically, the client gets to the SC API page fine and the authorization works fine but the client doesn't seem to try to upload anything.

Anyone else having this problem?

1 Answer

0 votes
answered Jun 26, 2017 by Jamesrhone1 (200,310 points)
 
Best answer
Sorry to hear about the recent issues you have been experiencing.

Please open Studio One.

1. Make sure in Studio One that you are not connected to SoundCloud. Go to Studio One > SoundCloud Client and disconnect.
2. Close Studio One.
3. On OS X, go to Utilities > Keychain Access Find and delete all SoundCloud entries. (Windows Users go to Windows Credential Manager).

Relaunch Studio One and reconnect to Sound Cloud. See if the issue has been resolved.

If you are still running into problems, please submit a support ticket.
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