Question

I have a DIGIMAX FS PRE AMP 8 CHANNELS but the optical out put red light is no working any more. How can I fix this problem?

Normally the red light turns on on the back of the pre amp. I have no signal coming out of the opitical out put. I chenge the optical cables but the red light does not turn on.

Answer 1

Hi,

The DigiMax FS is no longer able to be repaired, it has gone end of service on June 30, 2015.

http://www.presonus.com/support/repairs

However you can try to contact Quanta Music to see if they can still assist.

Quanta Music
Condominio Villa Lobos Office Park
Av. Queiroz Filho, 1700
Life Tower, Sala 1004
Vila Leopoldina - Sao Paulo/SP
CEP 05319-000
Phone: (11) 3082-5653
Website | Email: [email protected]