Questions & Answers

APOLLO TWIN DUO USB DECONNECT WITH MY PRESONUS FADERT 8 ON IN STUDIO ONE 3

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asked Oct 30, 2017 in FaderPort 8 by fernetmathieu (120 points)
Hi

i have an issue with my setup

i recently buy a faderport 8 to use it with studio one 3 in W10

I have an external sound card = apollo twin duo usb  (usb 3)

but when my faderport 8 is on my sound card disconnect (big buzz in my ears !!! )and studio ask me to try to reconnect but without success

it reconnect if i turn off the faderport 8

the both turn in StudioOne 3 with last firmware of FaderPort 8 and version 9.2 of Apollo Twin driver

I will try to install the last version of driver (v 9.3)

i tried different setting in Apollo Twin Setup

1 Answer

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answered Nov 11, 2017 by jamiemarvel (610 points)
Are you taking care to make sure that Windows is not using the Apollo for sound?  System/application sound usage can create issues in Windows.  The DAW should be the only application using the Apollo.

I am not saying that it cannot work.  I am only stating that this is something to test.  Why this issue is connected with Faderport makes little sense unless you have multiple DAW applications open.

If you have already tried or found a fix please post
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