Question

When I click Add in Sample One and pick the file it does not show up in the sampler.

Answer 1

Thank you for contacting Presonus Technical Support.

Check out this image. The "Audio Types" are the sample formats that should work in Sample One. Is it one of these formats?

If it is one of these formats and its not loading, please create a ticket to technical support. 

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new