Questions & Answers

Anyone have any luck with Personus Live being able to detect a Motu Midi Express XT?

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asked Nov 9, 2017 in Studio One 3 by jamescross5 (150 points)
When I installed PreSonus Live on my PC (Win10) it was able to detect my Mackie Blackbird but not my Motu Midi Express XT.

I understand that the issue may be with the Motu USB Driver however other DAW software that I have used has never had a problem with this.

Before I open a support ticket is there anyone out there with a similar experience?

1 Answer

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answered Dec 6, 2017 by Jamesrhone1 (174,650 points)
 
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Thank you for contacting Presonus Technical Support. Sorry to hear about the recent issues you have been experiencing.

There are some customers that have gotten this device to work with Studio One.

Please take a look at this article from MOTU's tech support. http://www.motu.com/techsupport/technotes/document.2001-03-20.8063592446 Let me know if this resolves your issue. You may want to reach out to MOTU and see if they have a solution for you. When you create a new MIDI keyboard for a MIDI device that you have plugged into your MOTU, you should see the MOTU as an option inside of Studio One for your send.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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