Question

I am transferring over S1 projects from one computer to a new computer, but all of my samples/sounds are missing when I open any projects on the new computer.  I did what I thought I was supposed to do to avoid this problem by going to the "pool" section and selecting "copy external files" before saving the project on the old computer.  But still, when I open up that project on the new computer, ALL of my files are missing?  What am I doing wrong?  How do I save an S1 project in a way that copies and stores ALL samples/sounds/files as an integral part of that S1 project?

Answer 1

Hello, please check out this article on how to back up songs for moving to another computer: https://support.presonus.com/hc/en-us/articles/210041583-Studio-One-How-To-How-do-I-properly-back-up-my-song-files-to-another-hard-drive-or-computer

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new