Questions & Answers

why isnt my registered software showing on my account?

+1 vote
asked Nov 27, 2015 in Studio One 3 by alexfaithlarios1 (160 points)
I bought my presonus software studio one 3 at guitar center. I registered my product and it said it was successful. but every time I try to view so im able to download it I cant. why? what do I do?

1 Answer

0 votes
answered Nov 29, 2015 by matthewgorman (51,990 points)
selected Dec 2, 2015 by matthewgorman
Best answer
Most times this is caused by multiple logins, and logging in with the wrong account. If that is the case in your situation, you will need to log in with the same account you registered the purchase with. If you do not have that information, you will need to open a support ticket.