Questions & Answers

Universal Control doesn't work with Mac OS Sierra and AudioBox 1818VSL

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asked Apr 21, 2018 in AudioBox USB by diegomasciarelli (150 points)
Universal Control is not working on my Mac OS Sierra ,I have AudioBox 1818VSL with Cubase 6 and it doesn't work.!

what do I have to do ?

1 Answer

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answered Apr 26, 2018 by butchrichard (131,270 points)
 
Best answer

You may need to completely remove any older AudioBox device drivers that you may have previously installed.

Refer to this article to uninstall.

Refer to this article regarding VSL on current OSX systems.

You may also need to determine if your AudioBox is working.  Test with a new USB cable.  Test on another computer.

If you still have trouble, contact PreSonus Support and or the Distributor in your region for further assistance.

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