Questions & Answers

Can NOT Get Protools 10 Playback on my RML16AI

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asked Apr 24 in Ai Mixers by ttaylorr (200 points)

Having a bit of a crisis here. Don't know for the life of me why this isn't working. Bought the RML16AI new and it works great, already used it for a couple sessions... to TRACK. I listened and monitored levels within Universal Control, which works great. Protools is receiving signal from the unit/Universal Control just fine.

Now I have a drum session this week and I have to track drums to pre recorded scratches in Protools. Since I bought this unit, I have STILL had zero luck on getting Protools to playback in Universal Control. It seems like it's not even recognizing it... Again everything is working great the only thing I'm having issues with is playing any prerecorded sound OUT of my RML16AI (not only Protools, this includes Itunes, sounds from my Mac etc).

There has GOT to be an almighty button or something I am missing inside of Universal Control. I am very new to the software. I have attached my Protools I/O (which was deleted and defaulted to the playback engine I/O)

Running a MacBook Pro on 10.8.5

1 Answer

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answered Apr 26 by jonnydoyle (67,910 points)
 
Best answer

Please review the following article to get basic audio playback from your computer into your mixer. 

Link: https://support.presonus.com/hc/en-us/articles/210047573-StudioLive-RM-Series-Windows-Audio-WDM-Routing-and-Playback

If this works then please contact Avid for support on ProTools. 

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