Questions & Answers

Since Windows 10 update to 1803 yesterday, Notion 6 freezes when I´m trying to open my created files.

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asked Jul 30, 2018 in Notion by nilsblomqvist (1,190 points)
edited Jul 30, 2018 by nilsblomqvist
Prior to update to 1803 (Windows 10 64bit) there were no problem opening files. Now Notion just freezes and the only way to kill the program is via Ctrl+Alt+Del. Also re-installed Notion, didn´t help. Checked computer for malware and system integrity, nothing found.
I successfully opened a *.mid file via import..
I´ve posed the same question in Microsoft feedback hub.

4 Answers

0 votes
answered Jul 31, 2018 by nilsblomqvist (1,190 points)
KB 4340917 was available to me this morning. Installed it and now Notion doesn´t freeze up when I´m trying to load a project.

Bug-fix from Microsoft, said to fix problems with various applications (among others Chrome...) like the one I experienced.
0 votes
answered Aug 19, 2018 by erwinvantroyen (140 points)
I had the same problem and a complete reinstall did the trick for me, everthing works fine again
0 votes
answered Sep 27, 2018 by sehankim (400 points)
edited Sep 27, 2018 by sehankim

I found an answer from Presonus support team in my e-mail archive, which shows a temporary solution. 

I quoted the e-mail.

Your question on  has been answered by brianmeisner1:

There is currently a problem with the MIDI output ports in Notion and Windows 10.  The issue has been logged with our development team in hopes that it might be resolved in a future update.  In the meantime, please go to File>Preferences>MIDI and select "-" for all of your MIDI output ports.  Once you have set your MIDI output ports to none, please close and re-open the program.  If the ports are already set to "-," please set them to something else, and then back to the hash-mark.  Close and re-open Notion.

Your question was:

Notion is not responding

If you like this answer, you may select it as the best:

http://answers.presonus.com/11913/notion-is-not-responding?show=11969#a11969

Thank you,

0 votes
answered Oct 6, 2018 by lawrencebrandt (820 points)
I thought MS said they removed the original update cause it goofed things up in various ways.
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