Questions & Answers

Notion 6 freezes when I select either Open or Import.

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asked Nov 4 in Notion by christopherholm (160 points)
Notion 6  freezes when I select  Open or Import either from the File Menu or the opening splash screen.menu. I have tried reinstalling Notion and all of the sound libraries which seemed to fix the problem, but only for a very short time.  My operating system is Windows 10. What should I do?

1 Answer

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answered Nov 6 by christopherholm (160 points)

The response that I received from PreSonus was: "Thanks for all of your patience. There is currently a problem with the MIDI output ports in Notion and Windows 10. The issue has been logged with our development team in hopes that it might be resolved in a future update. In the meantime, please go to File>Preferences>MIDI and select "-" for all of your MIDI output ports. Once you have set your MIDI output ports to none, please close and re-open the program. If the ports are already set to "-," please set them to something else, and then back to the hash-mark. Close and re-open Notion." 

This work-around works. It will be nice when the issue is fully corrected.

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