Questions & Answers

high pitched noise in head phone jack, studio 192 mobile

+1 vote
asked Oct 24, 2018 in Studio 192 USB 3.0 Interfaces by Runnerrussell (210 points)
Please help, every second i actually have studio one open to make music, the headphones through studio 192 mobile have a high frequency noise, gets worse when i play music through them. Any ideas? its so annoying and gives me a headache

2 Answers

0 votes
answered Oct 30, 2018 by landensevario1 (1,960 points)
Best answer

Noise can be introduced in various ways.  

You may refer to this article to troubleshoot.  

You might also test the Main L/R outputs.  Test different headphones.  Test your headphones on another device.

Try also connecting your Studio 192 to a different USB connection and with a standard USB 2.0 cable.

You can open Universal Control, click the image of the 192 to show the mixer view.  Click the setting wheel in the upper right hand corner and Bypass Mixer.  Test this for noise.

If you still have noise, connect and test your 192 on a different computer.

You may also need to contact PreSonus Support for further. 

0 votes
answered Jan 29, 2020 by antonshmagel (200 points)
I have same problem. Try to remove top plate of enclosure and check headphones output. I think that issue can be related with overheating.