Questions & Answers

My Presonus Firestudio Mobile no longer connects to my Mac laptop

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asked Dec 21, 2015 in FireStudio Series by seridian (120 points)
edited Dec 23, 2015 by seridian
Computer: Macbook Pro, 17 inch, mid-2010, OS X El Capitan 10.11.2

Software: Universal Control Drive Version 0.0.0.0 5742

I have downloaded, installed, and restarted my computer multiple times trying to get UC 1.7.3 but it still won't connect. It still shows up as Driver 0.0.0.0 5742 (if that is relevant).

Why would the software installation not be solving the problem?

1 Answer

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answered Dec 22, 2015 by AlexTinsley (925,250 points)

You need to be on UC version 1.7.3 for os 10.11. Details found at the link below:

http://support.presonus.com/entries/105171633-Mac-OS-X-10-11-El-Capitan-Compatibility-Statement

 

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