Questions & Answers

Why isn't Studio One recognizing my Studio 1824 USB device?

+3 votes
asked Dec 24, 2018 in Studio Series USB Interfaces by brandonguergo (1,130 points)
I've used the AudioBox USB for a while and finally upgraded. The 1824 functions perfectly fine without Studio One and I can hear everything and monitor all my inputs, but when I boot up Studio One there isn't even a hint of recognition.

I don't see the Studio 1824 listed in Universal Control at all, and when I configure audio devices in SO it isn't listed there either so...

What's the deal, am I missing something or is this thing no longer supported?

7 Answers

+2 votes
answered Feb 1, 2019 by jbair (440 points)
Have you figured out why this isn’t working yet? I have just purchased the 1824 and got it today. And I can’t get it to recognize in studio one period. Smh
0 votes
answered Feb 6, 2019 by damionmorse1 (160 points)
I have not figured this one out yet either, in my case 1824 shows up in the list of devices but I get an error when I choose it, so I have to choose "Studio Box" in order for 1824 to function in Studio One 4. You would think that since it's all made by the same company, integration should be a breeze- but apparently not.
0 votes
answered Sep 12, 2019 by mikekelton (140 points)
I'm having a similar issue. Universal Control recognizes my 1824, but Studio One does not. Please post if you find the answer.
0 votes
answered Jan 14, 2020 by harveywright (1,600 points)
I have the same problem. I just used the Studio USB driver for Windows, which seems to work. However, I’m having problems getting Studio One to recognize Sonarworks Systemwide.
+1 vote
answered Jun 21, 2020 by michaelbrooks3 (160 points)

The Studio 1824c will show under the 'Studio USB' option.

0 votes
answered Jan 31, 2021 by amiramsaban (190 points)
When starting Studio One you need to select "Studio USB". Universal Control will then recognize the 1824c
0 votes
answered May 24, 2022 by lucsoetaert (140 points)
Hi there , i have the same problem with Studio1824c one doesn't reconize the interface , but someone wrote an asnwer here on studio one in another forum , it seems you have to re-instal universal control , first you delete the old version of universail control , and then you re-instal it compleetly , that did the trick...also : use just 1 interface , if you use more then 1 interface on the same usb port , it could give problems...