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i do NOT have a studio one icon in my preferences folder and i do not have sound anymore
–3
votes
380
views
asked
Dec 28, 2015
in
Studio One 3
by
williambellii
(
90
points)
edited
Dec 28, 2015
by
gadget69
this product came in a bundle.. it's supposed to be registered yet i have no icon and i have no sound now.. and the microphone input box is not registering the microphone
this product is more difficult than it needs to be.. i spent 3 days downloading only to discover i need an ilok key for certain items.. this is not worth the headache .. AND there's no telephone number
commented
Dec 28, 2015
by
matthewgorman
(
52,060
points)
Probably best to contact support. I am not exactly sure what you are referring to in your post.
1 Answer
0
votes
answered
Dec 28, 2015
by
gadget69
(
31,130
points)
Hi,
Please get a tech service ticket, they can get you up and running... make sure you have a 'My Presonus' account, and that your products (hardware AND software) are registered.
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