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I received my Eris E3.5 BT today and after a few hours the passive speaker faded out and doesn't produce sound anymore?
0
votes
1,736
views
asked
Mar 19, 2020
in
Sceptre, Eris, R-Series
by
gatanlabdiedo
(
160
points)
The passive speaker doesn,t make noise anymore just a slite crackling sound. Tried to unplug the wires and put them back again. But it doesn,t work.
no sound from monitor
eris e3.5
monitors
no sound
passive
can't hear
no audio
eris
problem
silent
1 Answer
0
votes
answered
Mar 20, 2020
by
joegilder
(
13,630
points)
Best answer
Get in touch with the dealer you purchased them from. Or register them at my.presonus.com and get in touch with support over the phone.
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