Questions & Answers

StudioLive 16.0.2 USB - driver not working on Windows 8.1 and Windows 10

+1 vote
2,667 views
asked Apr 16, 2019 in Classic Mixers by peterklau (160 points)
Hi!
I tried to connect my new StudioLive 16.0.2 to two different PC, the first runs Windows 8.1. the second Windows 10. On both machines the mixer is recognized but drivers do not work. Under 'system' I can see several presonus devices but some with the yellow warning sign. First let me ask: There are no specific USB-drivers from presonus, right? Do the drivers come with die Universal Control software or from Microsoft as standard audio drivers? I'm asking, because checking for new drivers under system says all drivers are up to date. Of course I tried several things like using another usb-port, reinstalling the software etc. Does anybody also had issues with connecting the 16.0.2 to USB?

1 Answer

–1 vote
answered Apr 18, 2019 by jonnydoyle (403,680 points)
 
Best answer

Simple go to the product downloads page and install the Universal Control version for your computer. 

Link: https://www.presonus.com/products/StudioLive-16.0.2-USB/downloads

...